Certified Hospitality Manager (CHM) Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Prepare for the Certified Hospitality Manager Test. Utilize flashcards and multiple-choice questions, each with hints and explanations. Achieve success in your exam journey!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

What is a good strategy to improve communication with a younger workforce?

Use technology
Stick to traditional methods
Focus solely on face-to-face interactions
Limit the use of social media

The correct answer is: Use technology

Using technology as a strategy to improve communication with a younger workforce is effective for several reasons. Younger employees tend to be digital natives, having grown up using various technology platforms such as social media, instant messaging, and collaboration tools. By leveraging these technologies, organizations can create more engaging and accessible communication channels that cater to the preferences of younger employees. Incorporating tools like team messaging apps, video conferencing, and project management software can facilitate real-time collaboration, foster stronger relationships, and reduce misunderstandings. This approach aligns with the expectations of a younger workforce, who are used to quick and efficient communication methods. Utilizing technology also allows for asynchronous communication, enabling team members to connect and share ideas without the constraints of traditional meeting times. This can enhance productivity and encourage participation from individuals who may feel hesitant in more traditional communication settings. Overall, embracing technology caters to the preferences and strengths of a younger workforce, thereby improving overall workplace communication.